Velum Contact

Velum Terms of Service

Effective Date: Apr 26, 2026
Last Updated: Apr 26, 2026
App Name: Velum
Website: dreamvelum.com
Contact: hello@dreamvelum.com

1. Agreement to These Terms

These Terms of Service (“Terms”) govern your access to and use of Velum, including the Velum mobile application, website, related services, features, content, software, and any related documentation or support services collectively referred to as the “Service.”

By downloading, installing, accessing, creating an account for, purchasing, subscribing to, or using Velum, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use Velum.

These Terms form a legally binding agreement between you and the operator of Velum (“Velum,” “we,” “us,” or “our”).

2. Related Policies

Your use of Velum is also governed by the following documents:

If these Terms conflict with another Velum policy, the more specific policy will apply to the specific subject matter.

3. Description of Velum

Velum is a private dream journal and dream work application designed to help users record, organize, search, reflect on, and work with dreams.

Velum may include features such as:

Velum is intended for personal reflection, journaling, creative exploration, and symbolic self-inquiry. Velum is not a medical, mental health, therapeutic, diagnostic, crisis intervention, legal, financial, or professional advisory service.

4. Eligibility

You may use Velum only if you can legally enter into a binding agreement under applicable law.

By using Velum, you represent and warrant that:

1. You are at least 18 years old, or the age of majority in your jurisdiction; or

2. If you are under the age of majority, you have permission from a parent or legal guardian to use the Service; and

3. You are not prohibited from using the Service under applicable law; and

4. You will use Velum only in compliance with these Terms and all applicable laws.

Velum is not directed to children under 13. If you are under 13, you may not use Velum.

If we learn that a child under 13 has created an account or provided personal information, we may delete the account and associated data as required by law and as technically feasible.

5. Apple App Store and Third-Party Platform Terms

If you access or download Velum through the Apple App Store or another third-party app marketplace, your use of Velum may also be subject to that marketplace’s terms, conditions, and policies.

You acknowledge that:

Apple and its subsidiaries are third-party beneficiaries of these Terms to the extent required by Apple’s policies.

6. Account Registration

Some Velum features may require an account.

When creating or using an account, you agree to:

You may not:

We reserve the right to suspend or terminate accounts that violate these Terms or create risk for Velum, other users, or third parties.

7. Local Data Storage and User Responsibility

Velum is designed so that dream data and dream work data are stored locally on your device unless otherwise clearly stated.

This means:

Velum does not guarantee that locally stored data can be recovered after deletion, app removal, device failure, operating system changes, or account closure.

8. Dream Work, AI-Generated Content, and Interpretive Output

Velum may use automated systems, artificial intelligence models, language models, or third-party providers to generate dream summaries, symbolic enrichment, questions, interpretations, reflections, analyses, or dream work outputs.

You understand and agree that:

1. AI-generated or automatically generated content may be inaccurate, incomplete, inappropriate, generic, misleading, or not applicable to your life.

2. Dream interpretations are subjective and symbolic.

3. Velum does not claim to reveal objective truth about your unconscious, relationships, health, future, identity, morality, spirituality, or mental condition.

4. Velum does not provide medical diagnosis, psychiatric diagnosis, psychological treatment, psychotherapy, counseling, crisis intervention, or professional mental health care.

5. You are solely responsible for how you interpret, rely on, act upon, or disregard Velum’s outputs.

6. You should not make major life, medical, legal, financial, relational, spiritual, or safety decisions based solely on Velum-generated content.

7. If a dream, interpretation, or app output causes distress, you should stop using the feature and consider speaking with a qualified professional or trusted person.

Velum is a reflective tool. It is not a substitute for professional care.

9. No Medical, Mental Health, Therapeutic, or Crisis Service

Velum does not provide medical advice, psychological advice, psychiatric advice, therapy, counseling, crisis support, diagnosis, treatment, or emergency assistance.

Velum is not intended to:

If you are experiencing a medical or mental health emergency, or if you may harm yourself or someone else, call emergency services immediately.

In the United States, you may call or text 988 for the Suicide & Crisis Lifeline. Outside the United States, contact your local emergency number or crisis hotline.

Velum has no obligation and may have no ability to monitor, detect, or respond to emergencies, harmful content, suicidal ideation, abuse, threats, or distress.

10. Personal Responsibility and Assumption of Risk

Dreams and dream work may involve sensitive, emotional, disturbing, sexual, violent, traumatic, spiritual, relational, or psychologically intense material.

By using Velum, you acknowledge that:

You agree to use Velum voluntarily and at your own risk.

11. User Content

“User Content” means any content, data, text, audio, dream entries, notes, titles, descriptions, voice recordings, transcriptions, symbols, tags, edits, exports, or other materials you create, submit, upload, record, store, process, or generate through Velum.

You retain ownership of your User Content, subject to the license granted below.

You represent and warrant that:

You are solely responsible for your User Content.

12. License You Grant to Velum

To operate, provide, maintain, secure, support, improve, and develop Velum, you grant Velum a limited, non-exclusive, worldwide, royalty-free license to process your User Content only as necessary to provide the Service and related functionality.

This license may include the right to:

This license does not transfer ownership of your User Content to Velum.

Where Velum stores data locally and does not receive or control that data, this license applies only to the extent technically necessary for Velum software to function on your device.

13. Sensitive Content

You may choose to enter highly sensitive information into Velum, including dreams, memories, emotions, relationships, sexual content, violence, trauma, religious or spiritual material, identity-related information, or personal reflections.

You acknowledge and agree that:

14. Prohibited Uses

You agree not to use Velum to:

1. Violate any applicable law, regulation, or third-party right.

2. Harass, threaten, abuse, defame, exploit, or harm another person.

3. Generate, store, or distribute unlawful content.

4. Create or store content involving sexual exploitation of minors.

5. Encourage self-harm, suicide, violence, abuse, or illegal activity.

6. Attempt to obtain mental health crisis support from Velum instead of appropriate emergency services.

7. Reverse engineer, decompile, disassemble, modify, or create derivative works from Velum, except where allowed by law.

8. Interfere with or disrupt the Service.

9. Attempt to bypass security, authentication, rate limits, payment systems, or access controls.

10. Use automated systems, bots, scrapers, or unauthorized tools to access the Service.

11. Use Velum to develop competing products by copying its features, design, prompts, outputs, methods, content structure, visual system, or user experience.

12. Misrepresent Velum outputs as professional advice or verified truth.

13. Upload malware, malicious code, or harmful files.

14. Infringe intellectual property rights.

15. Use Velum in a way that damages, disables, overburdens, or impairs the Service or third-party systems.

We reserve the right to suspend or terminate access if we believe you have violated these restrictions.

15. Intellectual Property

Velum and its software, design, interface, visual system, branding, name, logo, typography choices, motifs, icons, workflows, prompts, generated method structures, documentation, website, copy, graphics, features, and other materials are owned by Velum or its licensors and are protected by intellectual property laws.

Except for your User Content, you may not copy, reproduce, distribute, modify, sell, lease, sublicense, publicly display, publicly perform, reverse engineer, or create derivative works based on Velum without prior written permission.

These Terms do not grant you any ownership interest in Velum or its intellectual property.

16. Feedback

If you provide suggestions, ideas, bug reports, feature requests, design feedback, comments, or other feedback about Velum, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, distribute, display, perform, and otherwise exploit that feedback without restriction or compensation to you.

You understand that we may use feedback to improve Velum, develop new features, modify existing features, create marketing materials, or make business decisions.

17. Purchases, Subscriptions, and Payments

Velum may offer free features, paid features, subscriptions, one-time purchases, trials, credits, or other paid offerings.

If you purchase a paid offering, you agree to pay all applicable fees, taxes, and charges.

Payments may be processed by Apple, another app marketplace, Stripe, or another third-party payment processor. Velum may not directly receive or store your full payment card details.

Subscription terms, billing cycles, renewal rules, cancellation procedures, and refund rights may depend on the platform through which you purchased Velum.

Unless otherwise stated:

We reserve the right to modify, add, remove, bundle, or discontinue paid features at any time, subject to applicable law and marketplace rules.

18. Free Trials and Promotions

Velum may offer free trials, promotional access, discounts, beta access, or limited-time offers.

We may modify or terminate trials and promotions at any time, unless prohibited by law.

At the end of a trial, you may be charged automatically if you do not cancel before the trial ends, depending on the terms shown at the time of signup and the applicable app marketplace rules.

19. Beta Features and Experimental Features

Velum may offer beta, preview, early access, experimental, or unfinished features.

These features may:

You use beta and experimental features at your own risk.

20. Notifications and Reminders

Velum may allow you to enable notifications, including morning reminders or dream journaling prompts.

You are responsible for managing notification permissions through your device settings.

Velum does not guarantee that reminders will be delivered at a specific time or at all. Notifications may be affected by device settings, operating system rules, focus modes, network status, battery settings, or other factors outside our control.

You should not rely on Velum notifications for urgent, medical, safety, legal, or time-critical matters.

21. Lock Screen and Privacy Features

Velum may include app-level lock features, privacy screens, biometric unlock, passcode protection, or similar functionality.

These features are intended to reduce casual or unwanted access to your dream archive. They are not a guarantee of absolute security.

You acknowledge that:

22. Exported Data

Velum may allow you to export dreams, dream work outputs, or related data.

Once exported, your data may no longer be protected by Velum’s app-level controls.

You are solely responsible for exported files, including:

Velum is not responsible for unauthorized access, loss, disclosure, deletion, corruption, or misuse of exported data after it leaves the app.

23. Third-Party Services

Velum may rely on third-party services for functionality such as:

Your use of Velum may involve interactions with these third-party services. Third-party services may have their own terms and privacy policies.

Velum is not responsible for third-party services, third-party policies, third-party outages, third-party data handling, or third-party acts or omissions, except where required by law.

24. Service Availability

We aim to provide a reliable Service, but Velum may be unavailable, interrupted, delayed, degraded, or discontinued at any time.

Velum may be affected by:

We do not guarantee uninterrupted, error-free, secure, or permanent access to the Service.

25. Changes to Velum

We may modify, update, redesign, limit, suspend, discontinue, or remove any part of Velum at any time.

This includes:

Where required by law, we will provide notice of material changes.

26. Data Loss and Backups

Velum may store important personal dream data locally on your device.

You understand and agree that data may be lost due to:

Velum is not liable for lost, deleted, corrupted, or unrecoverable data to the maximum extent permitted by law.

You are responsible for maintaining backups or exports of data you want to preserve.

27. Termination by You

You may stop using Velum at any time.

You may delete locally stored dream data through available app controls where provided.

You may uninstall the app from your device.

You may cancel paid subscriptions through the applicable app marketplace or payment provider.

You may request deletion of account data by contacting us, subject to identity verification, legal requirements, fraud prevention, security needs, payment records, and technical limitations.

Deleting the app may not automatically cancel subscriptions or delete all account-related records held by third-party services.

28. Termination by Velum

We may suspend, restrict, or terminate your access to Velum at any time if:

Upon termination, your right to use Velum will stop immediately.

Termination may result in loss of access to features, account data, generated outputs, or locally stored data depending on the technical nature of the termination and your device state.

29. Effect of Termination

After termination:

Surviving sections include, but are not limited to: intellectual property, feedback, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and any payment obligations.

30. Disclaimers

To the maximum extent permitted by law, Velum is provided on an “as is” and “as available” basis.

We disclaim all warranties, express or implied, including warranties of:

We do not warrant that:

Some jurisdictions do not allow certain warranty exclusions, so some disclaimers may not apply to you.

31. Limitation of Liability

To the maximum extent permitted by law, Velum and its owners, operators, employees, contractors, affiliates, licensors, service providers, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including damages for:

To the maximum extent permitted by law, Velum’s total liability for any claim arising out of or relating to these Terms or the Service will not exceed the greater of:

1. The amount you paid to Velum for the Service in the 12 months before the claim arose; or

2. USD $100.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

32. Indemnification

You agree to defend, indemnify, and hold harmless Velum and its owners, operators, employees, contractors, affiliates, licensors, service providers, and agents from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

33. Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles, unless applicable law requires otherwise.

If you are a consumer in a jurisdiction that gives you mandatory local rights, nothing in these Terms limits those rights.

34. Dispute Resolution

Before filing a formal legal claim, you agree to contact us first at hello@dreamvelum.com and attempt to resolve the dispute informally.

You agree to provide:

We will attempt to respond within a reasonable time.

Optional Arbitration Clause

[Decide whether to include binding arbitration. If included, this section should be reviewed by an attorney.]

If arbitration is included, specify:

Until reviewed by an attorney, do not publish an arbitration clause casually.

35. Venue

Unless a valid arbitration provision applies, you agree that any legal action arising out of or relating to these Terms or Velum will be brought exclusively in the state or federal courts located in Cook County, Illinois, unless applicable law requires another venue.

You consent to personal jurisdiction in those courts.

36. Class Action Waiver

To the maximum extent permitted by law, you and Velum agree that disputes will be resolved only on an individual basis and not as part of a class, consolidated, representative, collective, or private attorney general action.

If this waiver is found unenforceable, the unenforceable portion will be severed to the extent permitted by law.

This section should be reviewed by an attorney before publication.

37. International Users

Velum may be accessible from countries outside the United States.

If you use Velum from outside the United States, you are responsible for complying with local laws.

You understand that Velum may process account or service-related data in the United States or other countries where service providers operate.

Certain features may not be available in all jurisdictions.

38. Export Control and Sanctions

You may not use Velum if you are located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive U.S. sanctions, or if you are listed on any U.S. government restricted party list.

You may not use Velum for purposes prohibited by U.S. export control or sanctions laws.

39. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we may notify you through the app, website, email, App Store listing, or other reasonable means.

The “Last Updated” date will indicate when the Terms were most recently changed.

Your continued use of Velum after changes become effective means you accept the updated Terms.

If you do not agree to the updated Terms, you must stop using Velum.

40. Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent.

We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, restructuring, sale of assets, financing, or by operation of law.

41. Severability

If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

The invalid or unenforceable provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible.

42. No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

Any waiver must be in writing and signed by an authorized representative of Velum.

43. Entire Agreement

These Terms, together with the Privacy Policy, Document Retention Policy, and any additional terms presented to you, constitute the entire agreement between you and Velum regarding the Service.

They replace any prior or contemporaneous agreements, understandings, or communications regarding the Service.

44. Contact

For questions about these Terms, contact:

Velum Support

Email: hello@dreamvelum.com

Website: dreamvelum.com